PRIVACY POLICY
Service Nepal, a product of Mutual Venture Private Limited, is committed to protecting your privacy and ensuring transparency in how we collect, use, and disclose your information. This Privacy Policy outlines the terms under which we operate our software platform, which connects service users with service providers.
1. Information Collection
We collect the following types of information:
Personal Information: Name, contact details, location, and payment-related information provided during registration or use of our platform.
Usage Information: Device type, IP address, browser type, and interaction data while using our platform.
Third-Party Information: If you register or log in through third-party platforms (such as Google or Facebook), we may receive additional data as per their privacy policies.
2. Use of Information
We use your data for the following purposes:
To facilitate interaction between service providers and service users
To maintain and improve the functionality of the platform
To communicate important updates or support-related information
To process commissions or service fees applicable to platform use
3. Disclosure of Information
We do not sell or rent your personal data. However, we may share your information in the following cases:
With third-party vendors or hosting providers to operate our services
To comply with legal obligations or government requests
To protect the rights, safety, and property of Mutual Venture Private Limited, its users, or the public
4. Platform Liability Disclaimer
Service Nepal only acts as a technology platform to connect service users with service providers.
Mutual Venture Private Limited is not liable for the pricing, quality, completion, or any guarantees related to services offered by service providers.
The company is not responsible for payment obligations between service users and service providers.
All transactions, negotiations, and service outcomes are at the sole discretion and responsibility of the respective users and providers.
5. Commission & Fees
Both service users and service providers may be required to pay a platform usage commission, as per the applicable terms.
Commission rates and payment terms will be clearly communicated and updated periodically on the platform.
6. Data Security
We employ industry-standard security measures to protect your information. However, no digital platform can fully guarantee complete security. Users are advised to use strong passwords and avoid sharing personal information unnecessarily.
7. User Rights
You may:
Access or update your personal information
Request data deletion (subject to legal and operational obligations)
Opt out of non-essential communications
8. Changes to the Policy
Mutual Venture Private Limited reserves the right to modify this Privacy Policy at any time. Updates will be posted on the platform, and your continued use signifies acceptance of the updated terms.
9. Contact Information
If you have any questions regarding this policy,
please contact:
Mutual Venture Private Limited
Email: [email protected]